Vacancy Announcement
A Class Commercial Bank is currently seeking for the qualified and dedicated candidates for the following position:

Position: Service Excellence
> Job Level : Entry Level
> No. of Vacancy/s:  5
> Employment Type :Full Time
> Job Location : Kathmandu, Nepal Jorpati, New Baneshwor, Suryabinayak, Chabahil
> Offered Salary : NRs. 16,870.00 Monthly

Education Level : Bachelor
Experience Required : Not Required
Age : Less than 25 years

Other Specification
> Engage the customer
> Solve customer queries (including Account-related inquiries)
> Guide the customer to the respective department (based on nature of task)
> Provide information regarding the Bank’s products
> Cross-sell and up-sell the Bank’s products

Job Description
> Greets and welcomes customers and potential customers and directs them to the appropriate bank staff
> Notifies appropriate staff when a visitor with an appointment arrives
> Oversees and maintains waiting area, keeping it stocked with brochures, deposit slips, and withdrawal forms
> Answers customer questions and provides general information on banking services and products
> Answers incoming customer phone calls, transfers call, and takes messages when necessary
> Follows up on customer issues
> Processes and distributes incoming mail; prepares outgoing mail for pickup
> Performs administrative services for branch staff as needed
> Performs other related duties as assigned by Branch Manager/Operations In-charge

Deadline : Jan. 11, 2022
 

HOW TO APPLY

click [ HERE ] to view official notice for more details and application procedure