Himalayan Everest Insurance is the very first merged non-life insurance company formed by merging Himalayan General Insurance and Everest Insurance and has been in combined operation since Shrawan 1, 2079. Himalayan Everest Insurance Limited is one of the leading insurance providers in Nepal, committed to offering a wide range of innovative and reliable insurance solutions to individuals, families, and businesses.

VACANCY NOTICE
Himalayan Everest Insurance

Position: Head - Digital Operations Department
- Department: Digital Operations Department
- Reports to: COO/DCEO/CEO (As per the Organogram)
- Supervises: All Subordinates of the Digital Operation Department

Role overview:
HEI is looking for a strategic and visionary leader to Head its Digital Operations Department. The Head of Digital Operations will lead the transformation of HEI’s digital insurance platforms, services, and operational processes—shaping the next generation of digital-first insurance experiences in Nepal.

This role is responsible for end-to-end digital ecosystem management, including mobile apps, customer and agent portals, internal tools, and partner integrations. The ideal candidate combines strategic thinking with operational execution, ensuring HEI’s digital initiatives are scalable, compliant, and aligned with customer expectations and regulatory guidelines.

Education:
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.
- Master’s degree in Digital Transformation, Technology Management, or MBA is preferred.
- Certifications in ITIL, Digital Operations, Agile, or Project Management are advantageous.

Experience:
- 8–15 years of experience in digital operations, platform management, or service delivery roles.
- Previous experience in non-life insurance, banking, fintech, or digital service industries strongly preferred.
- Proven experience in managing mobile apps, web portals, digital service systems, and API-based platforms.
- Experience in process automation, customer journey optimization, and digital service transformation.

Application Deadine: 23 February 2026

HOW TO APPLY
click [ HERE ] to view official vacancy for more details and application procedure.