Waiters are the one who serves table at a restaurant. It demands a lot of attributes to perform the role of a waiter. Ability to work hard, Patience, and problem solving skills are few attributes which waiter must achieve perfection on. The main responsibilities of waiter include preparing tables for a meal, taking customers' orders correctly, serving drinks and food, solving customer complaints if any and cleaning up before, after and during servings in a restaurant. The foremost goal of waiter is to keep customer happy.
Some vocational training is needed if you want to work as a waiter in high end restaurant rather than a regular fast food joint where degree is not needed. Many high-end restaurants offer a specific style of cooking—they may feature Nepalese, Chinese, French, Italian, Japanese, or some other specialized cuisine. These high end restaurants hire people who have had experience or formal training. In certain restaurants waiters must have special skills such as fluency in a foreign language or knowledge of formal table service.
Restaurants are, usually, pleasant places to work as they serve the public. Waiters must be pleasant, outgoing and should have patience as they have to deal with many different personality of different nature. They reflect the image of the restaurants. Hence, they should remain poised even when most busy. Though exciting it may look, this job is extremely demanding as it involves standing, walking, bending etc. waiters are expected to work holidays, weekends, and evenings.
Employers will prefer those with food service backgrounds and training from training institutes but mostly they provide on-the-job training.
It's a researched fact that, in any organisation, most business (80 percent) comes from repeat customers rather than new customers and repeat customers of any restaurants are gained by the overall performance of waiters. Specifically speaking, they project the overall image of restaurants. Hence, they must also be able to think fast and work in a fast-paced environment while tending to the various needs of their customers. They should also be in decent physical shape due to the amount of food and beverages they continually bring to their customers.